DubaiNow app achieves major milestone, exceeds one million users

The DubaiNow app, which offers access to 130 services from 30 government and private sector entities, has achieved a significant milestone, crossing the one-million-user mark.

The services are grouped under 12 different categories, which cover bills, mobile, driving, housing, residency, health, education, police, travel, Islam, donations, and general.

Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, hailed this achievement and said the milestone of exceeding one million users is a testament to the community’s confidence in the app, reflecting the degree of digitisation of life in Dubai.

More than 20 million transactions worth more than Dhs10bn have been completed since the launch of the app, including four million transactions worth Dhs2bn this year.

DubaiNow app surpasses 1-million users milestone, facilitating over 20 million transactions across 30 govt and private entities. DubaiNow reflects @HHShkMohd’s vision for Dubai to be the best city to live in and helps ease people’s lives by providing all services on one platform. pic.twitter.com/5KfTc3urUQ

— Hamdan bin Mohammed (@HamdanMohammed) December 25, 2022

According to the state news agency, WAM, Hamad Obaid Al Mansoori, director general of Dubai Digital Authority, noted that the collaboration between various government entities had played a key role in the continuous development of the app, which has become an integral part of resident’s daily life. He stated that DubaiNow’s 1-million-user milestone would encourage the authority to develop the app further to meet people’s expectations and to deploy innovative technologies.

Al Mansoori also said such a high level of engagement would encourage the authority to develop more successful experiences that make Dubai a digital role model and further raise its status as a global digital hub.