Here’s how AI, metaverse will help solve rental disputes in Dubai

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Participating as part of the Digital Dubai Pavilion at GITEX GLOBAL 2023, Dubai Land Department’s Rental Dispute Center (RDC) launched its ‘Metaverse Litigation’, a new virtual platform that uses metaverse technology for real estate litigation sessions.

The RDC also unveiled its ‘Judicial Probe’ service. This innovative concept, now accessible via the new website, constitutes an integrated court that harnesses the power of AI to offer the complete portfolio of the centre’s litigation services.

Through this system, a litigant can initiate a case, such as filing an eviction case due to non-payment of rent, and receive a ruling within minutes, all without judicial intervention.

Sultan Butti bin Mejren, director general of the Dubai Land Department, emphasised that introducing the ‘Metaverse Litigation’ and activating the ‘Judicial Probe’ represents a remarkable transformation in how litigation services are provided and a commitment to embracing cutting-edge technologies to enhance the rental judicial system, aligning with future developments.

He said: “This integration enhances efficiency and offers user-friendly experiences for our valued customers.”

Judge Abdulqader Mousa, chairman of the Rental Dispute Centre,  said these virtual platforms demonstrate RDC’s ongoing commitment to bolstering its judicial system in alignment with global best practices and that the metaverse litigation system, is set to deliver an interactive experience to streamline litigation procedures, setting new benchmarks in this domain.

Rental Disputes Center is also showcasing digital services, including its revamped, standalone website, which offers a comprehensive suite of services for rental and joint ownership property disputes.

The website has been designed with a user-friendly interface to ease interaction and access to its services.

Digital services to expedite rental disputes

The RDC also stressed the benefits of the Kashif platform, a digital tool designed to streamline and expedite the execution of judgments.

This platform unveils the properties and assets owned by the individual against whom execution is sought through digital integration with various government agencies, including the Dubai Land Department, the Roads and Transport Authority, and others.

This process is automated and initiated when opening an execution file through the Rental Dispute Center’s website.

The RDC also provides the Smart Judge service, offering customers access to free legal advice informing them of the rights of all parties involved in a rental relationship before initiating legal proceedings.

Its Rental Status Sheet service allows parties to enquire about the rental status of the other party in the RDC’s system before drafting a lease contract.