All parking tickets in Dubai are now electronic

Dubai has completed the automation and renovation of public parking machines across the emirate, resulting in 100 per cent electronic parking tickets.

The emirate’s Road and Transport Authority (RTA) has fitted the parking machines with touch screens, which enables the entry of vehicle details, and the issuance of an e-ticket likewise the text messages sent to mobile phones using the mParking system.

#RTA has completed the automation and renovation of public parking machines in the emirate. https://t.co/6pqh6VJiSN pic.twitter.com/NL64p7EdRl

— RTA (@rta_dubai) November 8, 2022

“The latest revamping of parking systems in September 2022 marked the completion of the renovation of parking machines in all paid parking zones across the emirate. Accordingly, all parking tickets have become 100 per cent electronic,” said Ahmed Mahboub, executive director of parking, traffic and roads agency, RTA.

The proportion of paying parking fees via mobile phones using apps and text messages has reached 80%. Payment via WhatsApp recorded about 9000 transactions per day. The daily use of RTA Dubai App has surged from 20k to 45k transactions per day this year.

— RTA (@rta_dubai) November 8, 2022

“In 2024, a multitude of initiatives will be launched, including a smart payment system for multi-level parking buildings, automatic payments for parking buildings, and a business-specific payment system. Additionally, we plan to make parking services smart and proactive by utilising big data to visualise parking occupancy and projected rates,” Mahboub added.

The digital transformation of parking systems also include the means of paying parking fees such as smart parking machines, new payment methods, smart apps, smart inspection systems to issue paperless violations, smart scanning vehicles and smart supervisor, a statement said.

The process also includes linking with the nol card to save the vehicle number, integrating with the smart inspection system, and displaying the e-ticket on the smart app or the website.

Payment can be also made through the app clip, where QR code stickers are attached to parking machines and signs.

Meanwhile, the paperless violations initiative aims to eliminate printed violations and replace them by e-notifications to be sent to clients. Customers will be able to visit the website to view the image and location of the violating vehicle. It also enables sending the notifications of violations to non-vehicle owners.

Also read: Dubai’s RTA activates nol card to pay fares for The Palm Monorail rides