New DEWA campaign promotes smart electricity, water usage
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DEWA launches new summer campaign; promotes smart electricity, water use

DEWA launches new summer campaign; promotes smart electricity, water use

The campaign encourages customers to benefit from DEWA’s smart services and programmes, understand their consumption patterns and prevent wastage

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DEWA Head Office image Dubai Media Office

Dubai Electricity and Water Authority (DEWA) has launched its ‘Make Smart Summer Choices Your Habit’ campaign, to raise awareness among residential customers to effectively manage their electricity and water consumption through its smart app.

The campaign encourages customers to benefit from DEWA’s smart services and programmes to understand their consumption patterns.

It also includes customised tips for customers to configure their proactive plan to limit waste, enabling customers to adopt daily, simple, smart and more sustainable practices.

Saeed Mohammed Al Tayer, MD and CEO of DEWA  said the campaign raises awareness about the importance of preserving the environment and natural resources and reducing carbon footprint, to ensure a brighter and more sustainable future for generations to come.

According to the Dubai Media Office, the campaign encourages customers to take advantage of DEWA’s smart services on its website and smart app to detect water leaks immediately and reduce waste.

DEWA is offering these services through the app

  • Smart Living dashboard enables customers to monitor their consumption and receive annual, monthly and daily consumption reports.
  • My Sustainable Living Programme, which helps customers to compare their consumption with those of similarly efficient homes in their area and get tips.
  • Away Mode service, where customers can receive daily and weekly email reports when they activate the service or travel.
  •  Self-Assessment tool, which includes a survey for customers to assess their consumption. After completing the assessment, customers receive a detailed report on their usage.
  • High-Water Usage Alert helps customers detect leakages in water connections after the meter. The service sends instant notifications to customers if the smart system detects any unusual increase in consumption.

DEWA Store, on the app, offers a list of technical service providers in the event of internal faults in the building.

Customers can also benefit from the exclusive discounts on DEWA Store to make their homes smart.

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