Dubai Islamic Bank teams up with UAE MOI to implement digital KYC journey

Dubai Islamic Bank (DIB) is collaborating with the UAE Ministry of Interior (MOI) to digitise its KYC (know your customer) journey.

The initiative will allow new customers to open a bank account with DIB remotely and digitally through face-matching verification, eliminating the need for customers to physically visit a branch for initial KYC verification and onboarding.

The new eKYC journey, which was announced at the recent Gitex Global, is enhanced by the MOI digital verification face gateway service ensuring instant, accurate and highly secure validation of identity.

The MOI’s facial recognition project started in 2007 to develop a secure way to verify people’s identities remotely.

In 2021, MOI digital verification face gateway service was launched and provides sophisticated secure AI-based solutions to verify identity remotely which is in line with the UAE’s digital transformation policies and strategies and is considered an exceptional model around the world.

Dr Adnan Chilwan, group CEO at DIB, said: “We are delighted to announce our new collaboration with the UAE Ministry of Interior. The initiative launched, as part of this collaboration, is aligned with DIB’s digital transformation strategy and the UAE’s vision for a truly digital economy. The use of facial recognition system is a key milestone in DIB’s journey towards becoming the most progressive Islamic financial institution in the world.”

Lieutenant Colonel Dr Ahmed Saeed Al Shamsi, head of the Artificial Intelligence Systems and Services Development Team at the General Directorate of Security Support at the MOI, said: “We are working to expand cooperation with all national institutions working in all sectors, reflecting the vision of the UAE government to develop the work system in an integrated institutional manner based on scientific planning and investment of the best modern technologies and applications of artificial intelligence.”

He added “Now we are witnessing sustainable cooperation with Dubai Islamic Bank, a prestigious banking institution, to benefit from the face recognition system provided by the Ministry of Interior as a digital authentication portal to enhance and facilitate banking operations within fruitful cooperation. The main objective of this is to enhance the services provided to customers and take them to the next level.”