Proven Robotics opens first robotics training centre in Saudi Arabia

Proven Robotics has announced the launch of its first robotics and technical service centre in Riyadh, Saudi Arabia. The new service centre will help customers to enhance strategic sales and achieve their technical goals, while benefiting from end-to-end local support and expertise in robotics and advanced technologies.

The new facility will offer a wide range of services including providing customers with original spare parts, onsite troubleshooting, in-house maintenance from technically certified teams, as well as the installation and configuration of robots.

“The GCC has made considerable strides in adapting and deploying robotics solutions in line with government blueprints such as Saudi Vision 2030. However, after-sales maintenance has remained a challenge in the region and most robotics hardware is currently being shipped back to its country of origin for servicing,” said Zaid Al Mashari, principal, Proven Robotics.

“The concept of robots and humans working alongside each other is fast becoming the new normal,” added Al Mashari. “Opening a service centre responds to long-standing customer demands for improved after sales services response times, addresses market needs for advanced technological solutions and training and boosts human resources expertise within the kingdom of Saudi Arabia.”

With its new service centre, Proven Robotics will also continue to grow and expand its technical and support team. The facility will support the company’s customers as well as partners and suppliers within the region. It will continue to establish global partnerships with worldwide leaders in the robot manufacturing industry to ensure improved efficiency and support to keep automated systems functioning at optimal performance levels.

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