Saudi Arabia’s DGA approves the regulatory framework of digital government

The board of directors of the Digital Government Authority (DGA) approved the regulatory framework of the digital government. The approval is in line with the DGA’s efforts to regulate and improve digital government work and services in accordance with the highest international standards and practices, as well as to enable public agencies to collaborate effectively to provide proactive and highly efficient digital government services.

DGA governor eng. Ahmed bin Mohammed bin Ali Al Soyyan stated that the regulatory framework created by DGA for digital government will serve as the foundation for future digital government regulation. A collection of principles, rules, standards, and user manuals are included in the framework.

The framework is based on eight essential principles, including the “Once Only Principle”, the “Digital by Design”, and the “Mobile First”. In addition, it encompasses the digital government policy, which enables and accelerates the sustainable digital transformation of the government sector and enables the successful implementation of the strategic directions of the digital government. The policy is supported by five sub-policies, including digital governance, whole of government as platforms, digital services lifecycle administration & upskilling, beneficiary-centric, and technology. In turn, each of these sub-policies includes several standards and user guides that support the implementation mechanism and contribute to enhancing the regulatory environment.

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In addition, Al Soyyan added, DGA is seeking to issue regulations, policies and standards that contribute to creating a regulatory environment, which enables reaching advanced levels of maturity in the government digital transformation, unify and institutionalise the concept of government policies and standards, provide recommendations to government agencies during implementation, and ensure the adoption of unified tracks for the development of government digital services.