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How to keep pace with rising consumer expectations

The needs of consumers are evolving and it is critical that businesses remain flexible to meet these demands

UAE consumers

Etihad WE advances digital roadmap to enhance customer experiences in the UAE

The company will migrate from the current SAP business suite to S/4HANA on SAP cloud as part of the digital transformation

Are dark kitchens the future of the food industry?

The appetite for dark kitchen concepts has grown significantly in the UAE

The hybrid work revolution is already transforming economies

Hybrid working also has the potential to encourage a more diverse range of people into the workforce

Saudi announces $1.2bn tech initiatives, including all-new LEAP and @Hack events

The country aims to improve the digital skills of 100,000 Saudi youngsters by 2030, with a focus on cybersecurity, programming, AI and gaming

LG telemedicine

LG’s video conferencing platform delivers real-time cloud-based telemedicine solution

The platform is designed to meet the growing demand of the healthcare sector for effective tools for non-face-to-face diagnosis and medical consultation

cybersecurity

Trend Micro survey forewarns MENA enterprises of customer record breach in 2022

The report represents an elevated risk of attacks for organisations in the next year

Tradeling PRO

Dubai-based Tradeling launches an AI-driven digital procurement solution

Tradeling Pro is primarily driven by business development and enabled by the power of advanced technology

PayMate marks its UAE entry through partnerships with Visa and Citi

The Indian B2B digital payments company has collaborated with Visa and Citi to automate payables based in the region

Asus Vivobook K513

Asus VivoBook 15 OLED: Catering to the next generation

The Asus VivoBook 15 OLED is currently available across UAE with a starting price of Dhs3199

UAE assessing net-zero emissions target ahead of COP26

No major OPEC producer has announced a net-zero target

Nearly 90% of UAE customers are digital converts to e-commerce

As e-commerce continues to grow, customers are placing greater emphasis on the customer experience

Deliveroo launches in UAE’s fifth city

Residents of Ajman can now order food from local restaurants and takeaways

Dubai Chamber

Dubai Chamber, TikTok help over 280 startups to strengthen their digital growth

The MoU was signed earlier this year to create and launch the Dubai Chamber – TikTok Academy.

Nexans opens office in Saudi Arabia to provide local on-ground support

In addition to Nexans hub in Dubai, this move increases its presence in the Middle East

Mark Ackerman, Area Lead – Middle East & Africa, ServiceNow - 1[2] copy

Five Gen Z priorities that will shape the future of work

Gen Z remote workers have strong attitudes when it comes to physical and mental health, and they expect employers to appoint leaders that put these issues front and centre

Slack

Dubai’s Swvl to enter Europe, APAC and LATAM via Shotl acquisition

Localised mass transport focus enables Swvl to capitalise on trends in electrification and autonomous driving

Facebook retools messaging again by adding calling to main app

Facebook also started testing a limited version of Messenger’s inbox in the core Facebook app last fall

Artificial Intelligence

Gartner identifies key emerging technologies spurring innovation

NFT, quantum ML, generative AI, homomorphic encryption and composable applications and networks among key technologies to watch

HPE and Alpha Data: Accelerating digital transformation

World’s first cloud-native platform for banks launched in the UAE

The platform enables transaction banks to accelerate their digital transformation on cloud and onboard their SME and corporate clients in weeks rather than months

Cybersecurity

Rethinking security with Identity Detection & Response (IDR)

IDR features the ability to detect credential theft and privilege misuse and attacks on active directory and risky entitlements that create attack paths

Bitcoin knocks on door of $50,000 after rising above resistance

Bitcoin has recovered after trading in a range of about $30,000 to $40,000 for many weeks

Dubai’s DEWA enables EV users to charge at ‘green charger’ stations

Customers can locate DEWA charging stations through its website and smart app as well as through a variety of digital map platforms

How the Covid-19 pandemic has caused a shift in the insurance space

A year of transformation has affected both insurers and customers

Key pillars for retail businesses to garner long term success

Future-ready retail businesses should also implement an effective value agenda

Saudi Arabia’s Sirar by STC blocks 14m catfishing emails during 2020

The kingdom ranks 37th among the countries most targeted by cyber-attacks

LGHVACVirtualExperience

LG launches virtual platform for air solution technology

The LG HVAC virtual experience provides visitors with the opportunity to explore a wide range of residential and commercial solutions

Phishing

Phishing attacks cost US businesses $14.8m annually: Ponemon Institute

Business email compromise and ransomware attacks prove most costly phishing threats to large businesses

Huawei Tpay Mobile

Tpay Mobile collaborates with Huawei to unlock in-app purchases

Tpay Mobile platform allows developers to monetise their apps on Huawei devices across twelve operators in seven countries

Saudi’s Mabaat secures SAR9m in seed funding round

Funds will be used to market and enhance the platform