ServiceNow partners with Uber for employee return-to-work safety

A new service from ServiceNow provides a “Book Uber” feature so employees can coordinate their Uber for Business ride to and from the workplace via their mobile devices.

Employees can concurrently schedule arrival times, reserve workspaces and manage health screenings, all through the Now Mobile app.

The service is available on the ServiceNow Workplace Safety Management app. Its integration with Uber for Business comes on the heels of the ride-hailing company’s recent roll-out of new features and policies to help protect the health and safety of riders and drivers.

ServiceNow hopes to solve one of the largest problems businesses face—helping their employees feel safe when commuting to and from work, as soon as it’s safe to reopen.

“Uber for business is providing flexible and practical transportation options for companies and their employees,” said Blake McConnell, senior vice president of employee workflow products, ServiceNow.

“Our new integration with Uber for Business is helping businesses adapt and manage workplace and workforce readiness,” he added.

The ServiceNow Safe Workplace suite includes apps for contact tracing, workplace safety management, employee readiness feedback and employee health screening. The company says more than 600 organisations have downloaded the apps, including Uber, Coca Cola European Partners, State of North Carolina, BankUnited, and AmeriGas.

“Our partnership with ServiceNow allows employees who meet necessary health and safety checks to seamlessly unlock the ride-booking function from within ServiceNow’s Workplace Safety Management app. It’s one way Uber can help companies and their employees’ transition into this new normal, whenever they are ready to do so,” said Ronnie Gurion, global head of Uber for Business.

Other updates to the ServiceNow Safe Workplace suite includes an integration with Juniper Mist to enhance contact tracing via AI-driven Wi-Fi and Bluetooth LE networks.

Read: Why UAE-based businesses should continue flexible working patterns post Covid-19