Sheikh Hamdan reveals best and worst Dubai government entities to work at

The happiest and least happiest Dubai government entities to work at have been revealed by Crown Prince Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum.

According to the results of the Dubai Government Employee Happiness Index for the year 2019, Dubai Statistics Centre emerged as the top entity for employee happiness with a rating of 97.16 per cent, followed by Dubai Public Prosecution (93.56 per cent) and Dubai Police (91.95 per cent).

The entities that were ranked the lowest on the index were Dubai Culture (60.9 per cent), the Community Development Authority (62.38 per cent) and Dubai Media Incorporated (66.71 per cent).

Congratulations to @DubaiStatistics, @DubaiPP and @DubaiPoliceHQ – the top 3 entities in the survey. We expect the last 10 entities to take necessary measures to provide a better environment for their employees. pic.twitter.com/JOGjooXsNr

— Hamdan bin Mohammed (@HamdanMohammed) July 19, 2020

Scores for the index were obtained through a survey, based on four main indicators: Job loyalty, positivity, job satisfaction and functional harmony.

The average employee happiness at Dubai government entities was found to be 85 per cent, including 86 per cent for job loyalty, 84 per cent for positivity, 84 per cent for job satisfaction and 85 per cent for functional harmony.

Sheikh Hamdan bin Mohammed stressed the need to raise the happiness of employees across Dubai government entities by creating a “favourable work environment that encourages productivity and excellence”.

He also directed the 10 lowest ranked government entities to immediately undertake initiatives to improve their work environment.

“The happiness of our employees is one of Dubai government’s highest priorities…Ensuring a happy workforce creates the essential foundation for teamwork and excellence,” he said.

“It is very encouraging to see that the highest scores in the index were achieved for the Job Loyalty indicator. This assures us that we are on the right track.”

Sheikh Hamdan also commissioned a new survey to evaluate the progress achieved by government entities in creating safe and supportive working environments for their employees in 2020, taking into account policies adopted amid the Covid-19 crisis.

The Dubai government has been conducting surveys to evaluate the happiness levels of its employees for over 15 years.

In January, Sheikh Hamdan also revealed the best and worst performing government entities for customer happiness in Dubai for 2019.

Read: Dubai reveals top and lowest ranked government entities for customer happiness

The UAE’s five best and worst government service centres were also revealed following an assessment of 600 centres across the country.

Read: Sheikh Mohammed names UAE’s best and worst government service centres