#Artificial Intelligence

Experiential marketing

Experiential marketing: Future trends and a rise in demand for sensory experiences

As technology continues to evolve and customer expectations shift, the demand for sensory experiences in marketing is on a rocket-like rise

Google

Google bets on local languages to fuel Android’s growth in India

The company has been developing an artificial intelligence model that would be able to handle more than 100 Indian languages across speech and text

cooking robot

UAE’s dnata introduces cooking robot at World Travel Catering & Onboard Services Expo

Developed by Moley Robotics, the robot is able to recreate identical dishes at scale by following pre-recorded chef instructions

OpenAI - Sam Altman

ChatGPT maker OpenAI is staying private so it can make ‘strange’ decisions

Chief executive officer Sam Altman emphasised his willingness to work with regulators to develop frameworks to reduce potential harm from AI, at an event in Abu Dhabi on Tuesday

customer service

How AI-driven solutions are revolutionising customer service in contact centres

Enterprises must find the courage to make the shift from an outdated legacy approach to one built on the premise of meeting customers where they are

Tako TikTok

TikTok is testing an AI chatbot named Tako

The Tako test is currently available to a small number of employees, according to Daniel Buchuk, an analyst at Watchful

ChatGPT

ChatGPT and cybersecurity: With great power comes great responsibility

ChatGPT is helping advance the fields of marketing, education, entertainment and more, but it is also crucially exposing them to cybercrimes

iPhone

Apple’s iPhone maker expects to more than double AI server sales

Hon Hai, the listed vehicle of Foxconn Technology Group posted $35.8bn of revenue from its overall server business in 2022

Emirates group to deploy Extended Reality

Emirates Group and AWS to create immersive digital experience for employees

The scope of the collaboration includes the development of an Extended Reality platform, 3D virtual hubs, virtual training, gamified environments, and simulated experiences for learning

Einstein GPT

Salesforce’s Thierry Nicault on how Einstein GPT transforms customer experiences

The company’s area vice president and general manager for Middle East shares the primary objective of Einstein GPT and its benefits for employees

OpenAI

OpenAI raises $175m for startup investment fund

The platform has been investing in startups working in artificial intelligence for a while

Saudia

AI takes flight: Saudia, Accenture collaborate to develop over 260 new digital services

All the digital systems developed by Accenture will be designed specifically for the airline, increasing operational efficiency and reducing costs

G7 annual summit was held in Hiroshima, Japan. Image Credit: MOFA, Japan

G7 Hiroshima Summit: Financial stability, energy transition and AI in joint statement

The G7 summit saw leaders speak on the banking turmoil, cryptocurrency markets, generative artificial intelligence and climate change

UAE government

How the UAE government is using AI to enhance citizen experiences

Artificial intelligence has been in the background of the average UAE resident’s life for several years, but it’s about to become front of mind, writes Avaya’s Rodolph Khoury

NCEMA X Presight MoU

NCEMA, Presight sign MoU to bolster crisis and emergency management

Presight will work closely with NCEMA to create a hi-tech AI platform that serves the emergency management community

AI

The road ahead: AI, analytics and automation trends for agility and resilience

Businesses can leverage AI and automation to streamline their operations, reduce costs, improve efficiency and unlock new revenue streams

service robots

Insights: The rise of service robots

Proven Robotics’ Mohammed Aldousari, regional robotics lead, outlines the transition of robots from industrial applications to service roles that bisect and positively impact day-to-day human life

carbon

Insights: AI is booming – so is its carbon footprint

AI uses more energy than other forms of computing, and training a single model can gobble up more electricity than 100 US homes use in an entire year

loyalty programmes

Will AI define the loyalty programmes of the future?

Brands that want to retain or win back customer loyalty must deliver meaningful offers and experiences at the right time and place

Abu Dhabi University

Abu Dhabi University to regulate use of ChatGPT in education

The guidelines presented emphasise the ethical use of ChatGPT, in line with the university’s policies and procedures

e-skin

Chinese scientists develop e-skin to give robots sense of touch

The soft gel e-skin mimics the properties of human skin, with features like stretchability and self-healing ability

ChatGPT-4

What is ChatGPT-4 and how to use it: Everything you need to know

ChatGPT-4 is said to be an even more powerful tool, sure to send even bigger ripples across the world

Lulu Hypermarket

Lulu Hypermarket launches AI-powered customer experiences on WhatsApp

Salem, an AI-powered assistant, helps customers order products for in-store collection, receive in-app purchase receipts, and track their orders

Bard

Google releases ChatGPT competitor AI ‘Bard’ to early testers

The service aims to generate detailed answers when given simple prompts, such as what to make for lunch or how to plan a friend’s baby shower

ChatGPT

ChatGPT will replace some jobs, but traders say not theirs

According to MLIV Pulse survey, AI poses a major threat to employment, particularly in finance, legal and technology

SAS

How SAS is empowering customers to transform data into intelligence

Data and analytics can help organisations create competitive advantages and drive innovation

museum

Here’s a chance to name Museum of the Future’s latest robotic pet

A four-legged canine has joined the museum’s growing robot community

Technologies

Here are the top technologies that will shape human ambitions in 2023

With digital transformation accelerating at pace, emerging technologies will drive the future development of digital economies across the region

Healthcare

Top tech trends transforming the healthcare industry

Georg Schroeckenfuchs, head of Gulf and Saudi Country Group – Innovative Medicines at Novartis Innovation, tells us how technology is enabling innovation in healthcare

Construction

Building green: How the UAE’s construction sector is promoting sustainability

Real estate developers have rapidly embraced the concept of net-zero buildings and accelerated their transition to eco-friendly construction